Friday, March 12, 2010

Tipping Guide

Gratuities / Tips

It is customary to extend gratuities/tips to the shipboard staff for their services. How much to tip is a personal matter and completely up to the guest. However, we do have guidelines in regards to what is appropriate as follows:

Amounts shown below are per guest, per day:

Service
Recipient
Amount
Dining Room
Headwaiter and Waiter
$5.50
Alternate Dining
Waiters/Cooks in Bistro
$1.00
Stateroom
Stateroom Stewards
$3.50
Total Gratuities

$10.00

Amounts shown below are per guest, per cruise duration:

Days
Amount
2
$20
3
$30
4
$40
5
$50
6
$60
7
$70
8
$80
9
$90
10
$100
11
$110
12
$120
13
$130
14
$140
15
$150
16
$160
17
$170
18
$180

Tipping the Dining Room Maitre d' is strictly at the guest's discretion, based upon the service received. An envelope will be available to the guest on the last evening of the cruise for those who wish to extend this gratuity in cash.
Personnel, such as Bar and Room Service Staff may be tipped as service is rendered. 15% of the bill is automatically added to beverage purchases, which the guest may adjust appropriate to the service received. 

Tipping applies regardless of the dining options selected, such as eating at the casual dining restaurant or utilizing room service. 
There are two ways of extending gratuities to the shipboard staff as follows:

Reverse Gratuity Program:
For the guest's convenience, we automatically add the recommended gratuities to the guest's on board Sail & Sign Account on embarkation day.
The guest will have the discretion to adjust these gratuities based upon the level of service received during the cruise. This includes the option to adjust gratuities (up or down) for any individual on the Dining or Housekeeping staff. In order to do so, the guest will need to contact the Guest Services Desk in person.
Note: For Cruises-to-Nowhere, gratuities of $10 per guest, per day, must be prepaid upon making a reservation.
Note: Guests under two years of age are not required to extend gratuities.

Prepaid Gratuity Program:
  • Gratuities are pre-arranged and paid at the time of booking or anytime up to two weeks prior to the sail date. Once the booking has been ticketed, the prepaid gratuities cannot be removed from the booking.
  • All guests on each booking must prepay the gratuities with the exception of children under two years of age.
  • The guest will have the option to adjust the gratuities (up or down) based upon the level of service received during the cruise.
  • The dollar amount for gratuities will appear in the Miscellaneous Charge field on the booking. The guest copy of the cruise ticket will indicate if gratuities have been prepaid.

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