Wednesday, March 3, 2010

Internet Café Bow-to-Stern WI-FI Service


For those guests who want the option of staying connected to the rest of the world, we offer fleetwide satellite internet. Access is facilitated through each ship’s onboard Internet Café as well as wireless internet bow-to-stern for personal laptops and most other wireless devices. This is done via satellite through a satellite modem, so guests can feel right at home while surfing the internet.

Internet Cafe
The Internet Café is open 24-hours a day and features private terminals with the latest flat panel computer monitors. Guests will have the ability to send and receive e-mail, chat online and access the internet. Guests can access their own e-mail account through AOL, Hotmail, Juno, Yahoo, etc. Alternatively, guests will have the option to use their very own temporary e-mail account with our “CruiseE-mail”™.
  • An Internet Manager is available daily for assistance.
  • The computer terminals run on Windows XP and are limited to Internet communication; the terminals do not have Microsoft Office (WORD, EXCEL, etc).
  • CruisE-mail is our unique email service set up as a convenience for those guests who either do not have their own email or are unable to access their own service provider. There is an additional charge of $3.95 for each outgoing (sent) message. No additional charge applies for received (incoming) messages.
  • Multiple windows and applications can be opened at one time.
  • When using a Café terminal, files can be downloaded as "read only" but cannot be saved, since a floppy disk cannot be inserted into the PC's. Laptop users can read and save files as needed.
  • Digital Media: A Digital Media Card Reader is available in the Internet Cafe for uploading and emailing digital photos via the Internet. Normal pricing rates apply. No additional charge for this service. Supported media devices:
    • Compact Flash
    • Memory Stick
    • SD Card
    • SmartMedia
    • MultiMedia
  • The computers are equipped with Notepad.
  • Printing is available at $0.50 per page.
  • The Internet connection speed is able to connect with bursts of 2.5 megs and 128 kbps upstream.


Bow-to-Stern WI-FI Service
The fleet has Bow-To-Stern Wireless Access, which allows guests to access the Internet from anywhere on the ship, including from the comfort of their staterooms.

  • Guests may bring their own personal laptop for use on board or rent one from the Internet Café (limited number available).  
  • Guests using their own personal laptop can use all of their own software without restrictions. VPN access on the other hand is restricted to connections of the type, which are not IPSec or PPTP connections.
  • If the guest's laptop is not equipped with a Wireless Internet Card, the guest can rent one from the Internet Café.
  • The Wireless Internet Service is compatible with a Wireless 802.11b card, which is the industry standard.
  • Printing is not available on the Wireless System.


Price List
To utilize the internet service, the below options are available. Please note that the internet pricing options are identical, whether an Internet Café terminal is utilized or a laptop. All internet access charges will be billed directly to the guest's onboard “Sail & Sign” Account:
  • An initial one time activation fee of $3.95 applies to each user.                
  • A basic time charge is $0.75 per minute "Pay-As-You-Go". Minutes are rounded to the next full minute.    
  •  Discounted “Time Plans” offer guests the opportunity to enjoy a lower per-minute rate. These Time Plans do not have to be used in a single session and can be used anytime throughout the cruise until debarkation; No refund for unused minutes; Upgrading selected pricing option is not available. Plans are subject to change.             
  • Short Cruises (less than 6 days)
    • 30 minutes for $16.50 ($0.55 per minute)
    • 60 minutes for $24.00 ($0.40 per minute
  • Long Cruises (6 days and longer)
    • 100 minutes for $55.00 ($0.55 per minute)
    • 250 minutes for $100.00 ($0.40 per minute)
  • If the guest’s personal laptop does not have built-in WiFi, they can rent a Wireless Radio Card on board. This allows guests to connect their laptop to the ship's wireless signal. The rate is $10.00 per day; Optional insurance is $3.00 per day. These fees do not include internet time. Internet time plans must be purchased separately.
  • A limited number of laptops are available for rent for the price of the Time Plan purchased; optional insurance is $10.00 per day.
  • Printing is available at $0.50 per page.

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