Wednesday, February 24, 2010

How to Pay for Stuff on the Ship

Sail & Sign On Board Account
Sail & Sign is Carnival's cashless on board credit program, which allows the guest to charge on board purchases and gratuities directly to a personal account for convenience throughout the cruise. The Sail & Sign Card must be utilized for all money transactions on board as cash will not be an accepted form of payment.

Credit Cards - U.S Currency - Traveler's Checks
  • Guests may activate their Sail & Sign account online on FunPass or at Embarkation.
  • For cash accounts, the guest must deposit money at the Guest Services Desk on the first day of the cruise.
  • The following minimum cash deposits (or credit card holds) are recommended:
    • 2 - 4 day cruise: $100 per person
    • 5 - 8 day cruise: $200 per person
    • 9 day or longer: $350 per person
 Personalized Sail & Sign cards will be provided to all guests (including minors) and are valid for use immediately upon boarding the ship.
  • The Information Desk can provide the guest with a balance update at any time throughout the cruise.
  • For cash deposits, as the guest approaches the deposit limit, the Guest Services Desk will notify the guest that additional money must be deposited.
  • All charges will automatically be billed to the guest's credit card at the end of the voyage. The total amount will be applied to the credit card presented during registration.
  • On the final morning of the cruise, a statement detailing all purchases made with the Sail & Sign card will be delivered to the guest's stateroom.
  • For those guests who put down a cash deposit, if there is an overpayment at the end of the cruise, the guest will receive the over payment in the form of a check attached to their detailed statement on the final morning of the cruise.
  • Any inquiries regarding a Sail & Sign Account made after the cruise need to be referred to the Guest Relations Department (71551) for researching.
 
Here is an example of what the Sign & Sail Account Cards look like:
 
 This one is gold because I'm a past passenger.  
If your a past passenger this is what your 
Sign & Sail Account Card will look like.

 
This is what a first time cruisers card will look like.  
Chris' next card will be gold since he is now a past passenger


The following Credit Cards are accepted as a form of deposit to open a Sail & Sign Account at the start of the cruise. There will be an initial hold placed on file as a deposit. During the cruise, additional holds will be added when the Sail & Sign Account exceeds the amount of deposit Carnival has on file. If a credit card is presented, this will reduce the amount available on the credit card for other purchases. If a debit/check-cashing card is presented, the hold will restrict the available cash in the checking account. Any remaining hold after the end of the cruise will automatically be released by the guest’s issuing bank within a time period determined by the bank.

The following credit cards are accepted:
  • Visa Card / Visa Gift Card
  • MasterCard / MasterCard Gift Card
  • An ATM/Debit Cashing Card may be used as long as it is a registered MasterCard or Visa Card.
  • The Discover Card / Discover Gift Card
  • American Express Card
  • Diner’s Club / Diner's Club Gift Card
  • JCB Card
    Note: Gift Cards may also be referred to as "secured" or "pre-loaded" credit cards or “Travel Funds Card”.

Note:  The following are not acceptable:
  • Gift Cards / Travel Funds Cards issued by: American Express; Optima
  • Keychain (mini) credit cards
  • The American Express “Persona Select”
  • ATM/Debit Cashing Card other than those registered by MasterCard or Visa Card.

General Information:
  • The name on the credit card being used for the Sail & Sign account must match the name of a sailing guest; we will not accept credit cards belonging to non-sailing individuals.
  • The cardholding guest must be an authorized signer by the card-issuing bank.
  • Upon completion of the Sail & Sign Application Form, the cardholder agrees to pay for the individuals indicated on the form; it is not necessary for these individuals to be booked in the same cabin as the cardholder.
  • A maximum of three staterooms may be linked to one credit card.
  • All charges will be billed to the credit card or debit/check cashing card at the end of the cruise. Carnival will not be held responsible for any bank imposed overage or insufficient funds charges on debit/check cashing cards or credit cards.


Automatic Teller Machines (ATM)

Automatic Teller Machines are located on the Promenade Deck on all ships.
  • There is a $5.50 fee per transaction for this service, which is controlled by the bank sponsoring the ATM's, Bank Atlantic of Fort Lauderdale, FL. 
  • Guests are able to withdraw funds and make balance inquiries on their checking and savings accounts while the ship is in port or at sea.
  • Note: The supply of money may be depleted prior to the end of the cruise.

The following is a list of major credit cards and Networks accepted:   
  • Honor
  • Tyme
  • Shazam
  • American Express
  • Magic Line
  • Oath
  • Mac
  • MasterCard (Cirrus for Non-U.S)
  • Visa (Plus)
  • Nyce
  • Pulse
  • Yankee
  • Alert

Check Cashing On Board

Guests may use their personal checks on board to acquire a cash advance. Global Cash Access (GCA) provides this service by debiting the guest's checking account, using the account number on the check. The guest must have available monies in the checking account that the check is drawn on.

Important Note: Just like debit cards, the money are immediately debited from the guest's checking account.
  1. For this service, GCA charges 5.5% of the value of the cash advance requested or a flat fee of $5.50 if the amount requested is $100 or less.
  2. Since the guest's checking account is debited (same as if using a debit card), the personal check is returned to the guest.
  3. Both the Information Desk and the Casino offer this service.
  4. Limits are determined by the available monies currently available in the guest's checking account.
  5. We do not accept Cashier's Checks, Bank Checks nor Money Orders


Check Cashing On Board

Guests may use their personal checks on board to acquire a cash advance. Global Cash Access (GCA) provides this service by debiting the guest's checking account, using the account number on the check. The guest must have available monies in the checking account that the check is drawn on.

Important Note: Just like debit cards, the money are immediately debited from the guest's checking account.
  1. For this service, GCA charges 5.5% of the value of the cash advance requested or a flat fee of $5.50 if the amount requested is $100 or less.
  2. Since the guest's checking account is debited (same as if using a debit card), the personal check is returned to the guest.
  3. Both the Information Desk and the Casino offer this service.
  4. Limits are determined by the available monies currently available in the guest's checking account.
  5. We do not accept Cashier's Checks, Bank Checks nor Money Orders.


Traveler's Checks

Traveler's Checks can be cashed on board at the Guest Services Desk; since Traveler's Checks are considered as cash, there is no fee for this check cashing service and no limit to the dollar amount cashed.               

Canadian Traveler's Checks can be cashed on board at the Guest Services Desk at the current exchange rate.


Cash Advance on Credit/Debit Card

Global Cash Access (GCA) provides guests with cash advance services by using the guest’s credit card or debit card, provided that the guest has an available limit.
  1. For this service, GCA charges 5.5% of the value of the cash advance requested or a flat fee of $5.50 if the amount requested is $100 or less.
  2. Both the Guest Services Desk and the Casino offer this service.
  3. Limits are determined by the available credit limit on the guest's credit card or debit card account.

Credit Cards and Debit Cards Accepted
  • Visa
  • MasterCard
  • The Discover Novus Card
  • Diners Club International
  • The American Express Card
  • JCB Card
  • Arriva (GCA's own credit card which guests may apply for, on board, in the casino).
  • Maestro
  • Interlink
  • Star
  • Pulse Pay
  • NYCE
  • MAC
  • Cash Station
 




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